Midhaven Ltd - Terms and Conditions

Orders
Minimum opening order £150 (ex vat). No subsequent minimum order.
Opening orders are pro-forma unless a credit agreement has been arranged.
Customers can download an account request form, which should be completed and faxed, emailed or posted back to us.
Future orders will be on a credit account basis. (Subject to receipt of satisfactory references and prompt payment).
Pro-forma goods will be held for 21 days only, from invoice date.

Delivery
Orders up to £100 will be sent ordinary post with proof of posting, unless otherwise instructed. (This does not guarantee next day delivery.)
Orders £101 - £299 will be sent Recorded Delivery
Orders £300 - £400 will be sent Recorded Delivery.
Orders £500 and over will be sent Special Delivery, carriage paid.
Part and Back orders will be sent no charge.
Short deliveries must be reported to our office within 24 hours of receipt of goods.

Returned Goods
Credits will be issued for faulty stock on receipt of delivery.
Faulty goods must be returned within 21 days of receipt for replacement or credit.
Midhaven Ltd reserves the right not to accept returns if product is not deemed to be faulty and to question unreasonable levels of returned product.

Goods sent on an approval basis must be sent back during the period stated on the invoice.

Payment
Payment on credit accounts is strictly 30 days from date of invoice.
Please make all cheques payable to Midhaven Ltd.
All major credit & debit cards accepted. American Express is not accepted.

Prices
All prices are exclusive of VAT.
We try to maintain steady prices but these frequently fluctuate without notice due to silver price, exchange rate and the weight of the product. Prices may therefore change without notice.

Goods remain the property of Midhaven Ltd until account is cleared in full.