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Returns Policy

If you would like to return your order for a full refund, goods must be returned in their original condition within 30 days.

Goods are guaranteed for 12 months from the date of purchase. During that period, we will exchange or refund any item that is faulty providing we consider the item to have had reasonable use. Leather bracelets should not be exposed to water too often and should not be worn when showering or bathing. Silver items should not be subjected to sprays or perfumes since this could react with the metal or metal finish such as rhodium plating.

We recommend that you return items to us via Royal Mail and get a receipt from the post office. We cannot accept liability for goods lost or damaged in return-post. Please note that return postage for refunded item(s) will not be refunded.

Should you be sent a faulty item, we will of course reimburse you fully. Please allow 14 full working days for returns to be processed once they reach us and a further 10 days for any refund to appear in your account due to bank clearances.

Returns Delivery Address: Midhaven Ltd. PO Box 2, Droitwich, Worchestershire, United Kingdom, WR9 0YQ

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